Can I talk to or contact my Instructor if I disagree with an exam or assignment grade?

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• Can I see how my Instructor graded my individual answers on exams and assignments?

  Assignments and Exams requiring long-form answers will be given an overall grade. Instructors will provide feedback on specific answers or assignment if they do not meet a passing grade.

• Can I get a copy of my exam to see what questions I got right and wrong?

  Copies of exams are not made available to students after completion. Theory Exams in Multiple Choice or True/False format will give you a grade immediately after the exam, however you will not know which questions you answered correctly or ...

• What kind of certificates or grades are issued for your courses and programs?

  Upon successful completion of the online theory and in-person practical training and practical exam (if required) of an individual course, you will receive a Certificate of Completion. Grades required to successfully pass an exam are listed in each ...

• Who do I contact for help?

  We are here to help! Be sure to check this FAQ Page and our News & Updates blog.  For any issues with the learning platform, please contact our Tech Support Team at tech@eietrainingcentre.ca   For course administration or registration, contact our ...

• Can I attend a practical class without my webinar confirmation?

  All theory components, including the mandatory webinar (where applicable) must be completed in full before attending your practical training.  If you have not completed the theory in full, you will not be permitted to attend class.  To better prepare ...