I need help in my course. Can I book a phone call?

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• Who do I contact for help?

  We are here to help! Be sure to check this FAQ Page and our News & Updates blog.  For any issues with the learning platform, please contact our Tech Support Team at tech@eietrainingcentre.ca   For course administration or registration, contact our ...

• I went to book my practical class in Vagaro but did not use my discount code. Can I get a refund?

  Each course that requires in-class practical training has to be booked in Vagaro as class sizes can be limited. At the beginning of each course, there are detailed instructions on when to book and how to book your practical training and includes a ...

• How do I find models for my class?

  Most classes require models for students to learn and practice on while being supervised by an Instructor. Students are required to find and schedule their own models according to the model times and requirements of each class. Ask around in your ...

• What do I do if I need more time to complete my course?

  Please contact advisor@eietrainingcentre.ca for an extension or to re-enroll in the course. Additional fees may apply as per the terms and policies in the Student Handbook. If you need and extension to your Student Aid, please refer to this article ...

• My theory exam won't open for my laser class. It keeps telling me I need to complete more lessons or assignments first. What do I do?

  Our laser classes (ie. Laser Tattoo Removal, Laser Hair Removal, and IPL) all require students to complete the in class training portion prior to writing their final theory exam. To attend your in class training for these courses, you will need to ...